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Company :: Guiding Principles
Commitment to Excellence
Our commitment to excellence revolves around continuing design enhancements. As each product is engineered for its specific application, technological changes and improvements are examined, reviewed and introduced if they meet our high standards.
Excellence is reflected in our selection of top-of-the-line purchased components; our in-house manufactured parts, produced by craftspeople that take pride in their work; and an unsurpassed commitment to quality throughout the company.
Proven Reliability
The proven reliability of Rockford equipment is judged by our customer’s standards, in combination with industry standards. We’re proud of efficiency rates that meet or exceed
98% and of our high quality components that outperform and outlast those found in competitive machines.
With Rockford equipment, changeovers do not require fine-tuning and typically take only 5-15 minutes. Positive positioning enables us to provide quick, efficient changeover with positive restart. Detailed changeover procedures are provided on the operator touch screen.
Our intelligent operator interface quickly identifies problems with the machine, providing detailed descriptions and suggested solutions, machine overviews that pinpoint the location, and positive restart instructions that eliminate confusion and reduce downtime. Overviews eliminate the need for paper manuals, and auto adjust features do half the physical work for the machine operator.
Dedication to Our Customers
We listen to our customer’s needs and desires, then design machinery to meet, and often surpass, expectations.
Every application is different. Every customer is different. That's why every Rockford machine is individually tailored to fit unique customer needs, while maintaining high standards for excellence and reliability.
And our dedication to meeting your needs doesn’t stop with design and installation. We have a fully-trained support staff available to answer questions, resolve problems or make a personal service call to your facility. Parts and part kits are available, usually within 24 hours, by calling toll free 800-327-7908 (inside U.S.) or 815-877-0212.
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